Our support and maintenance packages are perfect for organisations with anything from 1 to unlimited. As a client you become a member of our company and we will guide you forward in every aspect of your IT and e-business workings. We will inform you of new technologies as and when they arrive and research new ideas on your behalf.

Our maintenance plans provide:

• Telephone support
• Remote support
• On-site support
• Disaster Recovery (as optional add-on)
• Access to specialist advice on hardware/software
• Peace of mind

 ieBug Report

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We are proud of the quality built into and maintained in our product. 

We are equally proud of our support and response. When a bug is reported it becomes our top priority to fix it ASAP. Sometimes, for a brief period, a bug will be tracked with the Status of "OPEN". 99% of the time we fix bug reports within 2 days.

HOW TO REPORT A BUG:

If you have found a Bug in any of our application, let us know - so we can fix it. Please post the description of the problem at support.ietechng.com. Include the following information when reporting the bug:

• The Release and Build number of Application (from the About window)
  The Platform(OS) you are using.
  A description of the problem and how to make it happen If it would help, attach example files to compare or merge
  Perhaps, attach a screenshot that shows us the problem
  

   THANK YOU.